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Terms Conditions for Your 7 pro Account

These terms explain how your account works, what we expect when you deposit via bKash, Nagad or Rocket, and how withdrawals are verified. We keep this document updated so you always know where you stand.

Account eligibilityDeposit & withdrawal rulesFair play standardsSupport contact paths

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ACCOUNT INTEGRITY

How We Protect Your Account and Handle Disputes

We take account security and fair treatment seriously. Your login is protected by device recognition and one-time PIN codes sent to your mobile number. We encrypt payment data and never store your bKash, Nagad or Rocket credentials on our servers. If we need to update these terms, we post a notice on the homepage and send an alert to your registered mobile number seven days before the change takes effect.

Data Security

We use SSL encryption for all account sessions and payment transactions. Your bKash, Nagad and Rocket transfers are processed through secure gateways, and we do not share your financial details with third parties outside the payment flow. You can request a copy of your account data by contacting support.

Login Protection

Every login triggers a one-time code sent to your mobile number. If someone attempts to access your account from an unrecognised device, we block the session and notify you immediately. You can review active sessions and log out remotely from your account settings.

Dispute Process

If you believe a transaction was processed incorrectly or a game result was unfair, contact support with your transaction ID or round reference. We review the server logs, check the payment gateway records, and provide a written explanation within 48 hours. Disputes about game outcomes are escalated to the provider for independent verification.

Policy Updates

We notify you seven days before any change to these terms. The updated document is posted on this page with a version date at the top. If you continue using your account after the notice period, you accept the new terms. You may close your account at any time if you do not agree with a change.

POLICY QUESTIONS

How to Reach Us About These Terms

If you have questions about account rules, payment verification, or fair play standards, our support team can walk you through the specifics. We handle inquiries about withdrawal timelines, document requests, and account restrictions through the channels below.

What You Agree to When You Open an Account

7 pro Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 7 pro, you confirm that you meet the legal age and jurisdiction requirements in your region. We operate under the laws of our registered jurisdiction, and access depends on your local law and eligible regions. You are responsible for understanding whether

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online gaming is permitted where you live. We do not provide legal advice, and we reserve the right to restrict or close accounts from regions where we cannot offer service. When you deposit through bKash, Nagad or Rocket, you confirm the funds are yours and that
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you are not using someone else's payment account. We verify withdrawals to the same method you used to deposit, and we may ask for identity documents before processing a payout. You may not open multiple accounts, share login credentials, or use the platform for any purpose
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other than personal entertainment. We track device fingerprints and payment patterns to prevent fraud. Any attempt to manipulate game outcomes, exploit software errors, or collude with other players will result in account suspension and forfeiture of balances. We publish game rules and RTP information where the
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provider makes it available. Bonuses and promotions carry their own terms, posted on the promo board, and we may cancel or adjust offers at our discretion. We are not liable for connectivity issues, device failures, or third-party payment delays. If you believe your account has been
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accessed without permission, contact support immediately through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

You can open an account if online gaming is permitted in your region and you meet the legal age requirement. Access depends on your local law and eligible regions. We do not provide legal advice, so check your jurisdiction before registering.

We verify that the payment account name matches your registered account name before processing withdrawals. If the names do not match, we will ask for additional documents or cancel the withdrawal. Always deposit from your own payment account to avoid delays.

We suspend accounts that show signs of fraud, multiple registrations, or collusion. If we detect rule violations, we freeze the balance and contact you by email with the reason. Serious cases result in permanent closure and forfeiture of funds.

Yes. Contact support and ask for your account data export. We provide a file containing your transaction history, login records, and account settings within five business days. This complies with standard data-access practices.

Contact support with your transaction reference and explain the issue. We review the payment logs and verification records, then reply with a detailed explanation. If the decision stands, we explain the specific rule or verification step that blocked the payout.

General account rules apply to all activity, including bonus play. Each promotion also carries its own terms, posted on the promo board. If there is a conflict between the general terms and a promo's specific rules, the promo rules take priority for that offer only.

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