Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad deposits, and keep your login secure. This policy explains what we gather, how we use it, and who you contact when you want to see or update your details.

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7 pro How We Handle Your Account Information
DATA SECURITY

How We Protect Your Information

We encrypt wallet transaction details when you deposit via bKash or withdraw to Nagad. Account passwords are hashed so even our own team cannot read them in plain text. Every login attempt is logged with a timestamp and device fingerprint to detect unusual access patterns.

Encryption Standards

All payment data moving between your device and our servers travels over an encrypted connection. Wallet account numbers and PIN codes are never stored in our database; we only keep transaction confirmation references from bKash and Nagad.

Cookie Notice

We use session cookies to keep you logged in and analytics cookies to measure which pages visitors open most often. No third-party ad network receives your betting history or withdrawal amounts; tracking is limited to site navigation and device type.

Retention Rules

Active account data stays on file as long as you play. Closed account transaction records are kept for the period required by financial regulations, then archived. Marketing preferences and browsing logs are deleted sooner unless you reactivate your account.

Third-Party Sharing

We share your mobile number and transaction amount with bKash, Nagad or Rocket when you deposit or withdraw. Game providers see a session token but not your real name or wallet details.

POLICY CONTACT

How to Reach Us About Your Data

You have the right to request a copy of the personal information we hold, ask us to correct inaccurate details, or request deletion where local law permits. Contact our privacy team through any of the channels below and we will respond within a reasonable timeframe.

Privacy Inbox Send your data access request or correction notice to our privacy inbox. Include your registered mobile number and account email so we can verify your identity before releasing any information.
Account Settings Open your account dashboard and navigate to the privacy section to view the data categories we store, update your contact details, or adjust marketing preferences without waiting for manual approval.
Live Chat Start a chat session and ask the agent to forward your privacy request to the compliance desk. The team will guide you through the verification process and explain the timeline for each request type.

Common Questions About Your Data

We ask for your mobile number, email address, date of birth, and preferred currency. When you deposit via bKash or Nagad, we log the transaction reference and amount but never store your wallet PIN or password.

Yes. Send a data access request through the privacy inbox or account settings. We will verify your identity and provide a copy of your profile information, transaction history, and login records within a reasonable timeframe.

We send login codes via SMS, deposit confirmations to your email, and occasional promotional messages if you opted in. You can turn off marketing messages in account settings without affecting transaction notifications or security alerts.

We share transaction amounts with bKash, Nagad or Rocket to process payments. Game providers see session data but not your personal details. We do not sell betting records to advertisers or third-party data brokers.

Transaction records are kept for the period required by financial compliance rules. Marketing profile data and device logs are deleted sooner. You can request early deletion of non-essential data by contacting the privacy team.

We use session cookies to keep you logged in and analytics cookies to track page views. You can disable cookies in your browser, though login and wallet functions may not work properly. No third-party ad cookies track your activity across other sites.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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